AMY Regional Library

Job Title: Digital Literacy Librarian

Salary Range: $28,000-$36,000

Reports to: Library Director

FLSA Status: Exempt


An employee in this position provides individualized and small group assistance to community members in Avery, Mitchell, and Yancey counties, who need home internet services, internet-capable devices, and digital literacy skills to become effective internet & computer users.  This assistance is primarily provided through in person classes and/or home visits but may also include voice telephone, email, text, chat, and other communication methods that work for the learner.

The Digital Literacy Librarian is a part-time position and does not include benefits.  This position is fully funded for two years’ time, and this position’s focus is on fulfilling these digital inclusion goals for the Avery, Mitchell, and Yancey community members:

  • Affordable internet service.
  • Internet-enabled devices that meet the needs of the user.
  • Access to digital literacy training.
  • Quality technical support.
  • Online content that is designed to enable and encourage self-sufficiency, participation and collaboration.

Responsibilities and Duties:

  • Planning, organizing, and developing lessons and segments of instruction to help students provide proficiency in using technology tools.
  • Purchase materials, technological equipment, and classroom supplies to suit programming needs.
  • Provide an exciting, innovative, and accessible learning environment for students.
  • Take full responsibility to ensure technology and curriculum meet the agreed learning objectives of all learners.
  • Independently advise students and volunteers on appropriate additional learning opportunities, resources, and techniques.
  • Work with the Director on establishing digital long-range goals for community members, public library locations, and in collaboration with county/town agencies and/or local nonprofits with similar goals.
  • Work with Bookmobile and Outreach Librarian, in collaboration with other agencies to develop an outreach digital literacy component.
  • Work regularly with local library branches and Branch Managers on developing a needs assessment based on each library’s patron needs.
  • Establish a volunteer base to assist you in meeting program goals.
  • Track each client’s progress, keeping accurate and timely records, and report outcomes as required.
  • Use NorthStar, provided by the State Library, as one of the digital learning resources used by students.
  • In collaboration with the Director, develop digital mapping of surrounding areas.


  • Excellent digital literacy skills.
  • Ability to design and implement a digital literacy program for the library system.
  • Excellent communication skills, including the ability to establish trust with a variety of clients of varied educational and cultural backgrounds.
  • Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with a diverse community of learners.
  • Ability to problem solve and handle stressful situations.
  • Ability to provide excellent customer service with clients, establish appropriate boundaries when working one-on-one with clients, and demonstrate innovation and flexibility.
  • Understanding that this position is establishing a new library program and changing the program when no longer serving needs is essential.

Experience, Education, and Training:

MLS/MLIS or Masters in Instructional Technology preferred.  Require a bachelor’s degree in comparable field with 3-6 years’ experience in instructional technology/information technology or public library work.

The preceding statements describe the general nature of assignments. They are not an exhaustive list, and additional duties may be assigned.

To apply, submit (1) cover letter, (2) brief resume, (3) names of at least three references from former employers. No personal references. Incomplete applications will not be considered. Send application as an attachment or attachments to

Open Until Filled